3qqgg Terms & Conditions

3qqgg ("we", "our" or "platform") is an online gaming service provider. These Terms apply to the 3qqgg website and all related services.

By using the platform, you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree with these Terms, please do not use the platform.

1.1 Definition of Services

"Services" includes all gaming activities provided through 3qqgg, including sports betting, live casino, slot games, fishing games, and other entertainment gaming options.

1.2 Applicable Law

The interpretation and application of these Terms follow generally accepted international online gaming standards. Users are responsible for complying with the applicable laws of their own country.

1.3 Language of Terms

These Terms have been prepared in Bengali. In the event of any ambiguity, the Bengali version shall be considered final.

2.1 Age Requirement

To open an account and use the services on 3qqgg, you must be 21 years of age or older. This platform operates for users aged 21 and above only. If an underage account is identified, it will be closed immediately and all balances may be forfeited.

2.2 Registration Terms

• Each individual may create only one account.
• All information provided at registration must be accurate, complete, and up to date.
• Providing false information will result in account termination.
• Opening multiple accounts from the same household or the same device is prohibited.
• Accounts may not be transferred or sold to a third party.

2.3 Identity Verification (KYC)

3qqgg may request documents for identity verification at any time. Withdrawals may be held until verification is complete. Required documents may include a copy of a national ID card or passport.

It is your responsibility to keep your account username and password completely confidential. Sharing your login details with any third party is prohibited.

• Use a strong password and change it regularly.
• If you notice any suspicious activity, notify the support team immediately.
• You are responsible for all transactions made from your account.
• 3qqgg will not be held liable for unauthorized access to your account, but will assist with any investigation.

4.1 Deposit

The following payment methods can be used to deposit funds on 3qqgg: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 (three hundred taka).

• Provide the correct amount and reference number when making a deposit.
• Deposits are generally processed quickly; if there is a delay, contact the support team.
• Payments in a third party's name are not accepted — you must deposit from your own account.

4.2 Withdrawal

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 30 minutes to 3 hours.

• To request a withdrawal, your account must have a sufficient verified balance.
• Withdrawals are made only to the payment method used for the deposit.
• Withdrawals may be held if the applicable bonus wagering requirements have not been met.
• Additional verification may be required in cases of suspicious activity.

4.3 Currency

All transactions on 3qqgg are conducted in Bangladeshi Taka (BDT / ৳).

5.1 Welcome Bonus

3qqgg offers new users a 100% bonus on their first deposit, up to ৳10,000. For example: deposit ৳1,000 and receive a ৳1,000 bonus, making your total balance ৳2,000.

5.2 Wagering Requirements

To withdraw winnings earned from a bonus, the wagering requirements must be met. Wagering requirements apply only to the bonus amount. Current wagering requirement: 20 times the bonus amount.

5.3 General Bonus Terms

• Each bonus offer has a specific validity period; the bonus will be cancelled once the period expires.
• A bonus offer cannot be claimed more than once.
• Bonus funds cannot be transferred to another account.
• 3qqgg reserves the right to modify or withdraw any bonus offer at any time.
• If bonus abuse is suspected, the bonus may be cancelled and the account may be investigated.

5.4 VIP Program

3qqgg's VIP program has four tiers. Tiers are advanced based on regular play and transactions:

• Bronze — weekly cashback up to 0.2%
• Silver — weekly cashback up to 0.5%
• Gold — weekly cashback up to 0.8%
• Platinum — weekly cashback up to 1.0%

Specific details of VIP benefits are published separately and are subject to change.

All games on 3qqgg are conducted in a fair and transparent manner. Detailed rules for each game can be found on its individual page.

6.1 Finality of Results

Game results determined by the system are considered final. If a result is affected by a technical error, 3qqgg will make a decision after investigation.

6.2 Bet Cancellation

A bet may be cancelled in the following circumstances:

• If a match or game is interrupted due to a technical error
• If incorrect odds or information are displayed (obvious error)
• If an event is not completed at the scheduled time

6.3 Multi-Account Betting

If the same person uses multiple accounts to bet on the same event, this will be considered fraud and all associated accounts will be terminated.

The following activities are strictly prohibited:

• Any form of fraud, hacking, or attempt to manipulate the system
• Providing false information when creating an account
• Operating multiple accounts
• Systematic exploitation of bonuses (Bonus Abuse)
• Processing illegal funds through an account or money laundering
• Threatening, harassing, or abusing other users
• Using automated software, bots, or scripts
• Infringing the platform's copyright, trademarks, or intellectual property

8.1 Our Authority

3qqgg reserves the right to temporarily suspend or permanently terminate any account at any time, with or without reason. This applies in particular in the following cases:

• Violation of these Terms
• Suspicion of fraudulent activity
• Failure to complete identity verification
• For legal reasons or upon instruction from a regulator

8.2 Closure at User's Request

If you wish to close your account yourself, contact the support team. Withdraw all valid balances before closure. Bonus balances where the applicable wagering requirements have not been met will not be refunded.

3qqgg takes responsible gaming very seriously. Gaming is an entertainment activity — it should not be considered a source of income.

• Do not bet beyond your means.
• If you experience signs of gaming addiction, seek help.
• 3qqgg offers a voluntary self-exclusion (Self-Exclusion) feature for taking a temporary break.
• Visit our Responsible Gaming page for more information.

This service is only for people aged 21 and above. If you feel that gaming is having a negative impact on your life, please seek help immediately.

3qqgg is committed to protecting users' personal information. Details on how data is collected, stored, and used can be found on our Privacy Policy page.

• All data is stored securely using SSL encryption technology.
• Personal information is not shared with third parties — except where required by law.
• Data may be used securely to improve the service and prevent fraud.

11.1 How to Submit a Complaint

If you have any complaint or dispute, please contact the 3qqgg support team directly first. Complaints can be submitted via 24/7 live chat or email.

11.2 Investigation Process

All complaints are investigated fairly. The relevant transaction or account may be temporarily suspended during the investigation. The outcome of the investigation will be considered the final decision.

11.3 Technical Errors

If incorrect odds or bonuses are displayed due to an obvious technical error, 3qqgg is not obligated to accept any claims based on that error. 3qqgg reserves the right to cancel or correct the relevant transaction.

The 3qqgg platform is provided on an "as is" basis. 3qqgg will not be held liable in the following cases:

• If a game or bet is interrupted due to loss of internet connection
• If loss occurs due to a fault in third-party software or servers
• If unauthorized access to an account occurs due to user negligence
• Force Majeure — natural disasters, war, government restrictions

3qqgg's maximum liability shall in no case exceed the amount of the transaction in question.

3qqgg reserves the right to modify, add to, or cancel these terms at any time. Updated terms will be published on the website after any changes, and the publication date will be updated.

If you continue to use the platform after any changes, you will be considered to have accepted the revised terms. Please visit this page regularly to stay up to date.

If you have any questions or concerns about these terms, please contact our support team. 3qqgg provides support in both Bengali and English, 24 hours a day, 7 days a week.

• Live Chat: available directly on the platform
• Email: [email protected]

Please use the email address above for any formal communication regarding these terms. Our team will try to respond as quickly as possible.